Jims' Network Diary – musings of a network admin

Have been reminded recently why I shunned IM in the workplace all those years ago; I hate it!

Define IM: a computer application which automatically grants the messenger free reign to break the chain of concentration (however deep the concentration or business critical / time sensitive the nature of the work) of the recipient, to ask trivial questions or attempt to bypass a process, and be entitled to an immediate answer.