Instant Messaging

1 03 2012

Have been reminded recently why I shunned IM in the workplace all those years ago; I hate it!

Define IM: a computer application which automatically grants the messenger free reign to break the chain of concentration (however deep the concentration or business critical / time sensitive the nature of the work) of the recipient, to ask trivial questions or attempt to bypass a process, and be entitled to an immediate answer.



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